Customer Support -- Bugs

Software Support

If you're experiencing a problem with one of our products, check out Dependencies and the Software F.A.Q. Page. If you don't find an answer to your questions there, please fill out and submit the following support request form.

Support Request Form

When you submit your service request report, it will be entered into our database for tracking purposes. Periodically we will post notices regarding service requests reported by our customers in the Dependencies section of this page, and tips or workarounds on the FAQ page.

Please be as specific as possible when describing the problem.

What product/service is this request for?
Please enter a brief one-line description of the request:

(example: "Spell Check in EyesOnly not functioning")
If there is a particular problem you are reporting, please describe it clearly:
Please provide us with the following information in case we need to contact you:

Name:

Phone:

E-mail:

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Dependencies

The following is a list of some known problems or dependencies regarding our products.

	EyesOnly, CasinoCommander and CommanderPro are dependent on the Spell Checker in either Office 2000 or Office XP. In the future, we will be adding an independent spell checking functions.

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